Perfect Tours Australia (PTA), was established in July 2012 and now provides full transfer services and personalized tours and packages for any Free Independent Travellers (FITs) and Groups. As a fully accredited tour operator, PTA is based on the Gold Coast with representatives overseas as well. We are proud of our great attractions and sceneries in Australia and would hope to introduce the best of this beautiful country to all our valuable customers!
Our founder and Director, Kenny Chan, is well-known in the industry for giving his best to all his customers. In his few years of operations, Kenny is now a highly renowned tour operator in the industry, successfully operating small to large company incentive groups and receiving praises from customers to suppliers! From his previous experiences, Kenny’s formula to success is simply – believing in treating his customers as his friends and thus, only wanting to give them the best of everything here and of course, the best service anyone can ask for. “If it is not good enough for him, then it is not good enough for his customers.”
This esteemed reputation that Kenny has earned over the years did not come by easily. It is through constant servicing of individual visitors, travel agents, meeting planners, destination management companies to escorted tour providers, that this close relationship was built upon.
PTA is very proud of our travel partners and suppliers that we work with. Nothing is too small or too large for us to handle with excellence. By engaging PTA for your travel plans, you can be rest assured to experience a holiday with the highest level of service with a genuine heart.
“We will enhance your life experiences”.
Our AIM is to serve all our customers with commitment and dedication. PTA promises to strive in delivering services that will exceed our customers’ expectations by giving them a memorable experience through providing high quality tours that are innovative and enjoyable! PTA will also work closely with all our suppliers to identify and develop new products and services through exploring new facilities and locations, and also constantly improving our tours with our team that strongly believes in service excellence.
We are passionate about delivering our promises and respecting ourselves, each other, our customers, our suppliers and our environment.
We will strive to be one of the leading tour operators in Australia.
Our Core Values
- We will achieve product excellence by delivering exceptional and consistent touring experiences
- We will pursue significant profitable growth and expansion throughout Australia
- We will ensure PTA maintains a culture of exceptional performance by exceptional people
- We will achieve our profit targets
- Growing our profit year by year to benefit our guests with an experience they value, our suppliers by giving them the maximum marketing coverage of their products and our employees by providing them with a fulfilling job.
Our Products and Services
PTA provides a range of services ranging from arranging accommodation, tours and transfers. These services include:
- Groups & FIT Tours
- Incentive Tour Arrangements
- Overland packages / Coach Charter Services
- Organizing company incentive trips / meetings / seminars
- Organizing special interest trips such as Diving, School Groups – Educational trips for choirs or bands etc
- Meet & Greet and multilingual guide services including English, Mandarin, Indonesian, Cantonese and Malaysian
- Tailor-made packages for GIT / FIT / Family travelling group
- Tours, attraction entry and transfers, shows, meals, cruises and many more